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If we damage it, we fix it free.
Crews can scuff a floor or chip a tile. If our team damages your home during work, we repair it free, in writing.
A scuffed floor becomes your problem, not theirs.
During a build, crews move heavy modules, drill, and haul material through finished rooms. A floor gets scuffed, a tile chips, a wall takes a knock. Too often the answer is a shrug: "subcontractor did it", "must have been there before", "not our problem". The repair bill quietly lands on you.
If our team damages your home during work, we own it and repair it free, in writing. It never costs you more than the quote.
Report it, we assess it, we fix it free.
Three steps, no dispute. You flag the damage, we assess it against the site condition we logged at the start, and if it's ours, we repair it free, in writing.
Report the damage
Spot a scuff, chip or knock from our work? Flag it to your designer or on the dashboard. A photo and a note is enough.
We assess it
We check it against the site condition recorded at the start. If our team caused it during work, it's ours, no debate.
We repair it free
We fix it to its original condition before handover, in writing, at no cost to you. The build never exceeds the quote.
Because site condition is logged at the start, what's ours is clear, so there is nothing to argue about.
What we cover, stated honestly.
No vague language. Here is exactly what in-home damage cover includes, and the honest scope of what it does not.
Damage during our work
Anything our crew causes while executing your project, scuffs, chips, knocks, scratches and breakages.
Restored to original
We repair or replace to the original condition, free, before handover. The fix is on us, not your bill.
Documented from day one
We record site condition before work starts, so what's ours is clear and nothing is disputed later.
One question worth asking in writing.
We can only speak for our own process. Ask any firm whether in-home damage during work is covered, in writing, and compare the answers.
National brands
Local firms
Competitor columns are deliberately general. Practices vary widely between firms and individual projects; we make no claim about any specific company.
In-Home Damage Cover, in plain terms.
What if your crew damages my home?
How is damage documented?
Does this cost extra?
What's excluded?
Your home, protected during the build.
A free quote, site condition documented from day one, and any damage we cause repaired free, in writing.